The key to building up your reputation lies in more than just a thank you - your accountancy firm needs to ensure that by managing client expectations you’re able to meet them every time.
Good business begets more business, which is why every accounting firm needs to:
Develop strong client to accountant communication
Prepare for audits comprehensively and strategically
React professionally in every eventuality during the accounting process
Build your reputation and banish client complaints by fulfilling every expectation.
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